Refund policy
At LABELKBBRAND, we want you to be fully satisfied with your purchase. Please read our return and refund policy carefully before placing your order.
1. Return Policy
We have a 7-day return policy, which means you can request a return within 7 days of receiving your order.
To be eligible for a return:
- The item must be in the same condition you received it – unused, unworn, with tags, and in original packaging.
- You must provide the receipt or proof of purchase.
To initiate a return, please contact us at info@labelkbbrand.com. Returns should be shipped to:
LABELKBBRAND
A-14 Akshardham Society, Near Akshar Diamond,
Kapodra Varachha Road, Surat – 395006, Gujarat, India
⚠️ Note: Items sent back without prior return approval will not be accepted.
2. Damages & Issues
Please inspect your order upon delivery. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and resolve it.
3. Exceptions / Non-Returnable Items
Certain items are non-returnable, including:
- Custom or personalized items
- Sale items or gift cards
- Used Products
If you’re unsure whether your item qualifies, contact us at info@labelkbbrand.com.
4. Exchanges
The fastest way to exchange an item is to return the original product and place a new order once your return is accepted.
5. Refunds
Once we receive and inspect your return, we’ll notify you whether the refund has been approved.
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If approved, your refund will be issued to your original payment method within 10 business days.
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Please note that banks or credit card companies may take additional time to process the refund.
If more than 15 business days have passed since your refund was approved, please contact us at info@labelkbbrand.com.✅ This version is clear, customer-friendly, and professional.